Gaea Group strictly compliance with SGS & ISO quality management system, all products have to passed 5 steps inspection before shipping，this can ensure defective rate controlled within 0.3%.
WARRANTY:
1. We offer you 1 year motherboard warranty and 6 months motor warranty, started from you received the goods.
2. If the product is damaged during transportation, we will provide you with new replacement parts for free shipping.
3. If the product is damaged due to human factors, we can provide replacement parts available for you at an appropriate price, and to provide guidance for your maintenance program.
If you have problems in the use of the product, please send photos and videos to us, we will provide you with satisfactory after-sales service, our e-mail address: gaea-ebike@czgaea.com